Remote & On-Site IT Support

Although the most appealing choice of the two may seem to be an internal IT team, it might be easier to consider outsourcing your IT support unless you have the time, resources and money to set up a full-scale in-house IT support team. By doing so, for just a fraction of the cost, seasoned and trained IT support experts are what you end up with. On site and remotely, we will work to meet your business needs and efficiently help your employees.

Benefit from comprehensive, tailored managed IT services support

 

Augmented IT

Entrust your technology stack to the experts or let us seamlessly integrate as an extension of your team. With 24/7 managed IT services support, we resolve issues promptly, minimizing downtime and maximizing productivity.

 

Peace of mind

Stay focused on your core business while we take care of your IT systems with managed IT support. Empower your team to concentrate on strategic initiatives and growth, confident that your IT is being expertly maintained, protected, and updated to safeguard your data and reputation.

 

Adaptability and versatility

The IT landscape evolves rapidly. Our managed IT services evolve with you—new technologies can be quickly implemented, and services adjusted to meet your business needs, ensuring you stay ahead of the latest tech trends and your business is prepared for the future.

 

What We Deliver

 

Support

Get 24/7 access to qualified technicians via the BGP service desk.

Management

Provide employees access to the right IT applications, services and equipment, when they need it.

Maintenance

Ensure your IT infrastructure and applications are up to date and running optimally with ongoing maintenance.

Monitoring

We proactively monitor, identify and remediate potential issues before they impact your users.

Security

We implement system tools, controls and policies to protect your IT data and infrastructure from unauthorised access.

Reporting

Receive monthly management reports for visibility over your IT infrastructure performance against agreed KPI’s.

IT Roadmap

Regular reviews of your network, applications and systems, to set the IT roadmap and strategy for your business.

Client account manager

Ensure our services are meeting your expectations with access to an account manager dedicated to your business.

Supporting
businesses of
all sizes

 
 

Small

Gain access to a skilled, full-service IT team without the need to hire them. A comprehensive outsourced resource to support and help your business thrive.

 

Medium

Foster business growth with proactive IT management. An outsourced IT team lets you concentrate on your business while we handle all your IT needs.

 

Enterprise

Boost your IT capacity and enhance internal resources with instant access to specialized expertise and tailored IT management whenever you need it.