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Local Specialist Support

Need expert support? How can we help?
Existing bgpgroup clients can contact our Australian-based Service Desk to speak directly with a Level 2 Service Consultant or Specialist Engineer who can manage and resolve your request. See below for contact options.

Remote Access

Remote Access To provide remote access to our service centre specialist, visit support follow the step-by-step instructions.

Client Portal

Client Portal bgpgroup provide emPOWER clients with dedicated portal access. If you have log-in details, click here to access your client portal. If you do not have access (but feel that you should), please contact us and we will assist you

Service Desk

Phone Support The bgpgroup service centre can be contacted by phone during our agreed operational hours:

Email Support

Email Support The bgpgroup service desk can also be contacted by emailing (clicking this link will launch an email). This email address is monitored.

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