NSW Education Standards Authority embarks on Records REMAP

NSW Education Standards Authority (NESA) is transforming its records and information management, making systems and processes more user-centric and aligned to existing workflows. NESA’s Anthony Zilcer. The program of work is called Records REMAP – which stands for records reconfiguration, enablement, and maturity advancement program. TRIM administrator Anthony Zilcer told a recent OpenText summit that […]

Telstra eyes AI multi-agent systems for its processes

Telstra is laying the foundations to use multi-agent systems in its processes, with an AI joint venture with Accenture and modernisation work on its data infrastructure contributing to the ambition. Telstra’s Dayle Stevens. Executive director of Data and AI, and joint venture co-CEO Dayle Stevens told iTnews that the telco has set a goal to […]